How the service works
Building trust with precision, every number tells a story.
STEP 1
Client Schedules a Consultation
Through our website, you can select three convenient time slots (date and time) for a 30-minute phone consultation.
During this call, our top management will guide you in selecting the most suitable service plan (ad hoc, part-time, or full-time) and the appropriate experience level of accountants based on your specific needs.
STEP 2
Introductory Call from Our Offshore Team
Our offshore team, including the Practice Manager and Client Manager, will assist you in signing up for a service plan. During this call, we’ll discuss the next steps, tasks offered during the trial period, and your preferred software and standard operating procedures.
Once you’ve signed up, our accountants will work live in Eastern Standard Time, mirroring the style and workflow of an in-house accountant.
STEP 3
Clients Share Data with Virtual Accountants
Clients can share data with virtual accountants through various channels:
Support Software
Clients can upload scanned or PDF copies of files to cloud platforms like Dropbox, Google Drive, or OneDrive, allowing virtual accountants access without needing to download anything.
Remote Desktop Application Access
Virtual accountants can remotely log in to a desktop at the client’s office or a third-party server provider. This setup allows them to work without any data being transferred.
Our Portal
Our accountancy Solution has developed a secure portal that enables clients to directly exchange files with their virtual accountants.
Cloud Data Management Software
With tools like Hubdoc, Receipt Bank, or Expensify, accountants can receive documents from clients via the cloud and gain automated access to bank statements through online banking. Clients can grant access to virtual accountants using either an Our accountancy email or their own email server.
STEP 4
Accounting Software Access for Virtual Accountants
Cloud Accounting Software
Virtual accountants can access cloud-based accounting software via a simple login setup.
Desktop Accounting Software
Backup files of desktop accounting software can be shared between the client and virtual accountants through “The Our accountancy Portal” or “Support Software.” Alternatively, the software can be accessed directly via a “Remote Desktop Application” at the client’s office, enabling on-premises bookkeeping.
STEP 5
a. Communication and Query Handling Begin
Communication is facilitated through various channels:
Communication Software
Clients can engage with virtual accountants in real-time using tools like Skype, Slack, Teams, Asana, and WorkflowMax. Communication can also be managed via email if preferred, with queries tracked in the accounting software.
Our Portal
Our Portal provides live communication between the client and virtual accountant through the web portal and/or mobile application.
b. The Client Receives Deliverables
Communication is facilitated through various channels:
Bookkeeping
- Full Cycle Bookkeeping
- Bank Reconciliation
- Bookkeeping “Clean Up” tasks
- AR/AP Handling
- Query Reporting & Handling
- Annual Bookkeeper Review
Payroll
- Payroll via Cloud Software
- Generating Payslips
- Month and Year-End Reporting
- Employee Data Administration
- Tax Year-End Processing
HST/GST Returns
- Quarterly and Annual HST Review
- HST/GST Return Preparation
Management Accounts
- Custom Management Reports
- KPI Reports
- MIS Reports
- Budget Preparation
- Cashflow Reports
- Advisory Reports
Year-End Accounts
- Reviewing Nominal Ledger & Trial Balance
- Year-End Accounts Adjustments
- Reconciliations
- Capital Gains Calculation
- Preparation of Working Papers
Specialized Consulting Services
Transforming Finance Functions of an Organization
STEP 6
Measuring Virtual Accountant Productivity
Virtual accountants log their hours via www.tsheets.com (an Intuit QuickBooks timesheet software) or through our portal. Automated timesheets enable clients to monitor exactly how much time and money is spent on each task.
We empower clients to closely track productivity and request adjustments to job hours if they feel too much time is being spent on specific tasks.